Refund policy
Draft copy for this mockup — replace with the published policy from prapanna.in before launch.
Eligibility
Unopened, sealed packs can be returned within 7 days of delivery for a full refund.
Damage in transit
Send a photograph within 48 hours. We replace on the next dispatch or refund, whichever you prefer.
Timing
Refunds reach the original payment method within 5 working days of the pickup scan. Cash-on-delivery orders are refunded by UPI.
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